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    • Privacy Policy

    privacy policy

    www.euromattress.eu, www.euromatt.eu, www.parismobila.com, www.paris-gold.com, www.c33.ro, www.parisgold.eu, www.parisgold.ro, www.salteamemory.ro is the property of the company PARISGOLD SRL. with headquarters in PARISGOLD SRL. Sat Valea Stalpului 2, Teisani, 107599 Prahova, Romania, hereinafter referred to as “PARISGOLD SRL.” has the status of personal data controller in accordance with the provisions of Regulation (EU) no. 679 of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data “GDPR”.

    According to the requirements of Regulation (EU) No. 679 of April 27, 2016 for the protection of individuals with regard to the processing of personal data and the free movement of such data, as amended and supplemented, PARISGOLD SRL. has the obligation to administer in safe conditions and only for the specified purposes, the personal data you provide to us.

    This Privacy Policy aims to explain how personal data is collected, used and protected and also how you can exercise your rights regarding the protection of personal data in the context of using the website www.euromattress.eu, www.euromatt.eu, www.parismobila.com, www.paris-gold.com, www.c33.ro, www.parisgold.eu, www.parisgold.ro, www.salteamemory.ro.

    This document applies to individuals, respectively customers, and users of the website www.euromattress.eu, www.euromatt.eu, www.parismobila.com, www.paris-gold.com, www.c33.ro, www.parisgold.eu, www.parisgold.ro, www.salteamemory.ro.

    1. CATEGORIES OF PERSONAL DATA PROCESSED

    By accessing the website www.euromattress.eu, www.euromatt.eu, www.parismobila.com, www.paris-gold.com, www.c33.ro, www.parisgold.eu, www.parisgold.ro, www.salteamemory.ro and purchasing the products presented, we collect personal information directly from the Client/Buyer.

    As a Customer/Buyer, to purchase PARISGOLD SRL products, it is necessary to create an account called “My Account” through which you send us the following personal data:

    • identification data: e-mail address, first and last name, IP address;
    • billing data: name and surname, billing address,
    • payment method: cash or electronic payment
    • financial data: information regarding the bank account or bank card in the event of an electronic payment being made
    • delivery data: delivery address, phone number;
    • data collected by cookies;
    • data on how you use our website to present offers tailored to your profile, such as your preferences and habits;
    • any other categories of data that you provide directly in the context of creating an account, placing an Order or in any other way resulting from the use of the website

    As a visitor to our website, we will process your personal data that you provide directly by using the site or indirectly, namely IP address, browser used, browsing duration, search history, operating system used, language and pages viewed, full URLs, information or products viewed and/or searched for.

    2. PURPOSE AND LEGAL BASIS OF COLLECTING PERSONAL DATA

    The processing of personal data is necessary for the following purposes:

    • COMMERCIAL (the provision of PARISGOLD SRL services for the benefit of the client): informing Customers/Buyers regarding the status of their Account including validation; concluding, carrying out contracts with Customers/Buyers, delivering the products that are the subject of the contracts as well as paying for them, resolving cancellations or problems of any nature relating to an Order, the Goods and/or services purchased in accordance with art. 6 para. 1 letter b of the GDPR;
    • FINANCIAL: fulfillment of the legal obligations incumbent on PARISGOLD SRL. in the context of the development of contractual relations according to art. 6 para. 1 letter c of the GDPR, namely: the obligations to prepare and keep financial and accounting documents, to keep personal data throughout the development of contractual relations and to archive documents; transmission, at the request of the competent state authorities, of information that represents personal data; ensuring the security of systems and databases;
    • LEGITIMATE: pursuing the legitimate interests of PARISGOLD SRL. or a third party, according to art. 6 par. 1 letter f of the GDPR respectively: contract management, internal reporting, resolving complaints, defending the rights of PARISGOLD SRL. (prevention and detection of fraud attempts, recovery of receivables, formulation of defenses before state bodies);
    • MARKETING: sending Newsletters and/or periodic alerts, or any other information regarding PARISGOLD SRL products. if the provisions of art. 6 paragraph 1 letter a of the GDPR are complied with, respectively if we have the consent of the Customers/Buyers/Visitors of our website in this regard.

    3. DURATION OF PERSONAL DATA PROCESSING

    In the event that you are a Customer/Buyer, personal data will generally be processed throughout the duration of the contractual relationship. The storage period is 6 years, according to ANAF regulations and can be extended according to the warranty period available for each product (maximum 10 years). 

    Certain categories of data will be processed for the period provided for in the legal provisions, and in the case of a dispute, until its final resolution.

    Your personal data will be destroyed/deleted in accordance with legal provisions, after the archiving/storage period for which there is a justified legal basis.

    4. COLLECTION OF PERSONAL DATA

    PARISGOLD SRL. may obtain personal data directly from Customers/Buyers by creating a customer account and/or purchasing products and services or by visiting our website or indirectly from public authorities/institutions.

    5. USE OF PERSONAL DATA

    The processing of the personal data specified above is necessary to achieve the purposes mentioned above. The personal data are processed directly by PARISGOLD SRL.

    Your refusal to provide data may lead to the impossibility of providing the products and/or services that are the subject of the contracts.

    If you no longer wish to receive marketing communications regarding our products and services, your personal data will no longer be processed for this purpose.

    6. TRANSMISSION OF PERSONAL DATA

    Your personal data may be disclosed to the following categories of recipients:

    • courier service providers;
    • banking service providers;
    • to public authorities and institutions based on the legal obligations we have in accordance with applicable legislation
    • lawyers for consultation or in case of a possible dispute
    • bailiffs for contractual communications and/or the enforcement of court decisions
    • IT service providers;

    To profile users, analyze and send personalized communications and offers, we use theMarketer.com, a provider of automated marketing services.

    These activities do not have any legal or similar effect on users. The only consequence of using these services is that users will receive discounts and personalized marketing offers or participate in loyalty programs.

    The user may opt out of being profiled or receiving commercial communications, with no other effect than no longer receiving these discounts or personalized marketing offers.

    For the purpose of processing activities and interaction with the site, theMarketer.com will automatically collect and store the following personal data, as applicable: email, phone number, last name, first name, gender, date of birth, city, county, IP address (including location estimation), as well as other technical data obtained automatically from browsing our site (browser, discount code, discount value, product variations, device, operating system, page visit, category visit, brand visit, image click, scroll up, scroll down, add to cart, remove from cart, add to favorites, remove from favorites, etc.).

    The categories of data subjects are visitors, registered users or customers of the site, as appropriate, depending on the service chosen.

    In the case of using the Loyalty Program (which includes information such as: order, order value, category from which the order was placed, brand from which the order was placed, discount received and products ordered), email addresses and other data provided by users who place an order are automatically captured with the status of subscriber to the Loyalty Program.

    This ensures that users can receive automated transactional emails and/or SMS messages. These emails contain information about the customer’s status, the number of points and the benefits they have within the loyalty program. We expressly declare that the emails/SMS messages sent in this way are transactional, not promotional, and are directly related to the transaction made by the customer on the site. No product advertisements can be included in these emails, as they are not of a commercial nature.

    To unsubscribe from the Loyalty Program, the customer simply needs to select the “unsubscribe” option in the email received or send an email to info@parisgold.ro

    Cookies: this site must use first-party cookies and may provide theMarketer.com with access to this information. This cookie is placed by this site and can therefore only be used in connection with this site. Consequently, a link between the internal monitoring of users of this site and monitoring on other sites is not technically possible with this cookie. When a customer places an order and subscribes to the newsletter, he is automatically subscribed to the SMS channel without any further formalities. To unsubscribe from communications sent by theMarketer.com (email, SMS or Loyalty Program), click on the “unsubscribe” button at the bottom of the email or send an email to contact@PARISGOLD SRL..ro.

    7. TRANSFER OF PERSONAL DATA

    PARISGOLD SRL. uses Google Analytics and cookies to analyze data traffic and activities on our website, in order to optimize the quality and content of the website. The processing of your personal data is carried out to protect our legitimate interests in accordance with art. 6 para. 1 lit.f of Regulation (EU) no. 679 of April 27, 2016 and to provide all technical protection measures related to the website.

    Google Analytics uses cookies, whereby whenever you access the website, the tracking code will collect pseudonymised information about the behaviour of the user(s) on the website. The information collected by the cookie about your use of our website is usually transmitted to Google servers in the USA and stored there.

    Google uses this information on our behalf to analyze your use of the website, to compile reports on website activity, and to provide you with information about website activity. Further information and Google’s privacy policy can be found at:  www.google.com/policies .

    8. DATA DELETION

    You can request the deletion of personal data if: 

    • they are no longer necessary for the purposes for which they were collected; or
    • you have withdrawn your consent (if the data processing was based on consent); or
    • you exercise a legal right to object; or
    • they have been processed illegally; or
    • We have a legal obligation to do so.

    We reserve the right not to comply with your request to delete your personal data if the processing of your personal data is necessary:

    • for compliance with a legal obligation; or
    • for the establishment, exercise or defense of a right in court.

    You can contact PARISGOLD SRL at any time to submit your request through any of the following methods:

    – by e-mail to the address:  info@parisgold.ro

    – by mail or courier to the address: PARISGOLD SRL, Sat Valea Stalpului 2, Teisani 107599, Prahova Romania, for the attention of SC PARISGOLD SRL. 

    9. YOUR RIGHTS

    The rights you benefit from in accordance with the provisions of art. 13 -22 of EU Regulation 979/2016:

    RIGHT TO INFORMATION  – the right to be informed about the identity and contact details of the data controller, the purpose for which personal data are processed, as well as the legal basis for the processing, the recipients or categories of recipients of the data, the existence of the rights provided for by the legislation on the protection of personal data for the data subject and the conditions under which they can be exercised.

    RIGHT OF ACCESS TO DATA  – the right to obtain from the data controller confirmation of whether or not your personal data is being processed by it.

    RIGHT TO RECTIFICATION  – the right to obtain the rectification of your inaccurate data, as well as the completion of incomplete data.

    RIGHT TO WITHDRAWAL WITH CONSENT  – in the event that data processing is based on your consent.

    RIGHT TO DELETION OF DATA (“RIGHT TO BE FORGOTTEN”)  – the right to obtain, to the extent that the legal conditions are met, the deletion of personal data if the data are no longer necessary for the purpose(s) of processing or if you withdraw your consent to the extent that the data processing is based on consent or if you object to the processing of data pursuant to Art. 21 of the GDPR and there are no legitimate grounds for the continued processing.

    RIGHT TO RESTRICTION OF PROCESSING  – the right to obtain, to the extent that the legal conditions are met, restriction of the processing of personal data if you contest the accuracy of the data; the processing is unlawful but you oppose the deletion of personal data; they are no longer necessary for the purpose for which they were collected, but you request them for the establishment, exercise or defense of a right; you have opposed the processing in accordance with art.21 paragraph 1. for the period in which it is verified whether our legitimate rights prevail. If the processing has been restricted, we may continue to use personal data if we have your consent, for the establishment, exercise or defense of a right in court, for the protection of the rights of PARISGOLD SRL. or of another natural or legal person.

    RIGHT TO DATA PORTABILITY  – the right to receive personal data in a structured, commonly used and easily readable format, as well as the right to have these data transmitted by our company to another data controller, to the extent that the legal conditions are met, only if the processing is based on your consent and the processing is carried out by automated means;

    RIGHT TO OPPOSE  – the right to object at any time to the processing of personal data based on our legitimate interest, for reasons related to your particular situation.

    RIGHT NOT TO BE SUBJECT TO AN AUTOMATED INDIVIDUAL DECISION – the right not to be subject to a decision based exclusively on automated processing, including the creation of profiles which produces legal effects concerning the data subject or similarly significantly affects him/her in accordance with art. 22 of the GDPR.

    THE RIGHT TO ADDRESS JUSTICE OR THE NATIONAL SUPERVISORY AUTHORITY FOR THE PROCESSING OF PERSONAL DATA  – the right to address a complaint to the National Supervisory Authority for the Processing of Personal Data, respectively to address justice to defend any rights guaranteed by the applicable legislation in the field of personal data protection, which have been violated.

    To exercise the rights provided for in art. 13-22 of the GDPR, you can send a written request dated, signed and sent to:

    – address: PARISGOLD SRL, Sat Valea Stalpului 2, Teisani 107599, Prahova Romania for the attention of SC PARISGOLD SRL. – e-mail address: info@parisgold.ro

    Any request regarding the exercise of personal data protection rights will receive a response within 30 days, according to the provisions of the GDPR.